Lebanon VA Medical Center

Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and polices page for visitor hours.

Medical Center Address and Phone Number is:
Lebanon VA Medical Center
1700 South Lincoln Avenue
Lebanon, PA 17042
(717) 272-6621 or toll free at 1-800-409-8771

Email
Use this link to Ask the Lebanon VA a question by email. (E-mail inquiries are directed to the Patient Advocate.)  (Please note that this email address is not a secure line of communication for patient information).

Use this link to search the national VA web site and ask a question. 

Contacting a Patient
If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Building and Unit Number)
c/o VA Medical Center
1700 South Lincoln Avenue
Lebanon, PA 17042

For the location of an inpatient or their phone number, dial the Medical Center Operator at (717) 272-6621 and then press 0, or toll-free at 1-800-409-8771 and then press 0.

Medical or Prescription Advice
Please contact our telephone care line if you need medical advice or have a question about your medication.

Call Telephone Liaison Care (TLC) at these telephone numbers:

717-228-6041 or toll-free at 1-800-409-8771, extension 6041 and speak to a VA nurse, anytime, 24 hours a day, 7 days a week.

To Make, Change or Schedule an Appointment
To make, change or cancel an appointment, please call the Lebanon VA Medical Center Appointment Line at (717) 272-6621 extension 5105 or toll-free at
1-800-409-8771, extension 5105 between the hours of 8:00 a.m. and 4:15 p.m.

To Refill a Prescription
To refill a prescription via the automated medication line, please call (717) 272-6621 x5991 or 1-800-409-8771 x5991.  This telephone line is available 24 hours a day, 7 days a week.

Compliments or Complaints
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact our patient representative who is Joel Umberger. Mr. Umberger can be reached at (717) 272-6621 extension 5918 or toll-free at
1-800-409-8771, extension 5918. His office is located in building 17, room 104.

Medical Center Leadership
Director, Robert W. Callahan, Jr.
Associate Director, William H. Mills
Chief of Staff, Kanan Chatterjee, MD, MBA
Associate Director for Patient Care Services, Margaret G. Wilson, RN

They may all be reached at (717) 272-6621 or toll free at 1-800-409-8771 and then ask for them by name.

Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at
(717) 272-6621, extension 5913.

Release of Information
If you need to get information from your medical records, please call the Release of Information office at (717) 272-6621 x6075 or 1-800-409-8771 x6075 or email our
Release of Information Office. Release of Information hours are 7:30 am to 4:15 pm.

News Media 
For media inquiries, contact Scott Harman, Public Affairs Officer at
(717) 228-6079.