Contact the Lebanon VA Medical Center
Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week. Review our visiting hours and policies page for visitor hours.
Medical Center Address and Phone Number is:
Lebanon VA Medical Center
1700 South Lincoln Avenue
Lebanon, PA 17042
(717) 272-6621 or toll free at 1-800-409-8771
Email
Use this link to Ask the Lebanon VA a question by email. (E-mail inquiries are directed to the Patient Advocate.) (Please note that this email address is not a secure line of communication for patient information).
Use this link to search the national VA web site and ask a question.
Contacting a Patient
If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Building and Unit Number)
c/o VA Medical Center
1700 South Lincoln Avenue
Lebanon, PA 17042
For the location of an inpatient or their phone number, dial the Medical Center Operator at (717) 272-6621 and then press 0, or toll-free at 1-800-409-8771 and then press 0.
Medical or Prescription Advice
Please contact our telephone care line if you need medical advice or have a question about your medication.
Call Telephone Liaison Care (TLC) at these telephone numbers:
717-228-6041 or toll-free at 1-800-409-8771, extension 6041 and speak to a VA nurse, anytime, 24 hours a day, 7 days a week.
Make, Change or Schedule an Appointment
To make, change or cancel an appointment, please call the Lebanon VA Medical Center Appointment Line at (717) 272-6621 extension 5105 or toll-free at
1-800-409-8771, extension 5105 between the hours of 8:00 a.m. and 4:15 p.m.
Refill a Prescription
To refill a prescription via the automated medication line, please call (717) 272-6621 x5991 or 1-800-409-8771 x5991. This telephone line is available 24 hours a day, 7 days a week.
Billing Inquiries
For any billing questions, please call 717-272-6621 x4041 or 1-866-408-2657.
Compliments or Complaints
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact our patient representative who is Joel Umberger. Mr. Umberger can be reached at (717) 272-6621 extension 5918 or toll-free at
1-800-409-8771, extension 5918. His office is located in building 17, room 113.
Medical Center Leadership
Director, Robert W. Callahan, Jr.
Associate Director, Robin Aube-Warren
Chief of Staff, Kanan Chatterjee, MD, MBA
Associate Director for Patient Care Services, Margaret G. Wilson, RN
They may all be reached at (717) 272-6621 or toll free at 1-800-409-8771 and then ask for them by name.
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at
(717) 272-6621, extension 5913.
Release of Information
If you need to get information from your medical records, please call the Release of Information office at (717) 272-6621 x6075 or 1-800-409-8771 x6075 or email our
Release of Information Office. Release of Information hours are 7:30 am to 4:15 pm.
Former Prisoners of War
The Former Prisoner of War Advocate at the Lebanon VA Medical Center is:
Karen Crane
Social Worker
Phone: 717-272-6621 x4843
News Media
For media inquiries, contact Mr. Douglas Etter, Public Affairs Officer at
(717) 228-6079.
Vendors
Upon arrival to the facility, vendors are required to register with VA Police in Building 19, third floor. A temporary access badge will be provided. All vendors are required to schedule an apointment prior to each visit. Appointments can be scheduled through the Logistics Department at 717-272-6621 x4718. More information may be found in this attached document.
Webmaster
For questions or comments about this webpage, please contact the Lebanon VA Webmaster. Please note that this email address is not a secure line of communication for patient information.
